MyLegal wins 2026 RLLB award for legal technology innovation

MyLegal won the 2026 Running Legal Like a Business award for Legal Technology and Service Provider Innovation for work with Hyundai Motor America. The win highlights how the company’s orchestration platform connected AI, data and enterprise systems to automate breach of warranty claims and cut manual effort by about 90%.

Why it matters: - The award spotlights a shift in legal operations from isolated tools to connected automation. - MyLegal’s Hyundai implementation shows how orchestration can reduce manual work, improve consistency and support scaling in complex claims workflows. - The project is positioned as a model for legal teams trying to modernize without replacing existing enterprise systems.

What happened: - MyLegal received the Running Legal Like a Business 2026 Award for Legal Technology and Service Provider Innovation. - The company was a finalist in three categories tied to its work with Hyundai Motor America: Legal Technology and Service Provider Innovation, Best Transformation Project and Innovator of the Year. - The award recognized the technology and orchestration work behind Hyundai’s breach of warranty claims transformation. - The announcement was made Sept. 22, 2026, from El Dorado Hills, California.

The details: - Hyundai breach of warranty, or lemon law, claims require legal teams to gather and review large volumes of information, assemble service records and claim histories, assess state-specific requirements, coordinate with internal and external stakeholders, and maintain a defensible record of each decision. - MyLegal redesigned that process as an integrated, AI-enabled operation. - The solution automates claim intake and routing. - It aggregates data and documents from eight enterprise systems and two external vendors in real time. - It extracts service records, generates chronology reports, compiles materials for analyst review and maintains auditability through the full claim lifecycle. - MyLegal connected enterprise systems, databases, matter management tools and document repositories into a unified operating environment. - LOOP enabled end-to-end automation across a process that previously required extensive manual effort. - The platform also provides consistent handling, data traceability, real-time reporting and scalability as claim volumes and regulatory requirements change. - MyLegal says the implementation reduces manual effort by about 90% and accelerates claim analysis and resolution. - The company also says the system strengthens compliance and reduces dependence on expanding internal teams and outside counsel. - MyLegal’s CEO and co-founder Jim Tate said the Hyundai project connected multiple enterprise systems, brought the right data and documents together, applied AI at the appropriate points and automated the full claims lifecycle from intake through analysis and resolution. - Hyundai Motor America legal operations manager Tyler Kemp said the initiative has dramatically reduced manual effort and is expected to save Hyundai millions of dollars. - MyLegal says the award validates a broader principle that legal departments need orchestration platforms, not disconnected point solutions. - The company says its approach lets teams modernize without replacing existing technology investments and creates a reusable foundation for other complex legal processes. - MyLegal describes LOOP as a platform that unifies, automates and optimizes legal operations across the enterprise. - The company says LOOP connects existing legal technologies, centralizes workflows, enables AI initiatives and delivers operational intelligence.

Between the lines: - The award suggests legal tech buyers are valuing integration and workflow orchestration as much as standalone AI features. - The Hyundai example shows a broader business case for legal automation: fewer manual steps, more traceability and lower operating cost. - The emphasis on connecting existing systems signals a path for adoption that may be easier for large enterprises with deep technology stacks.

What's next: - MyLegal is likely to lean on the Hyundai deployment as proof of value for future enterprise legal operations deals. - The company’s platform could be applied to other complex legal workflows that need data sharing, auditability and automation across systems. - The award may also help position LOOP as a reusable foundation for teams looking to expand AI use in legal operations.

The bottom line: - MyLegal’s win underscores a simple message: in legal operations, AI delivers more value when it is orchestrated across the systems where work already happens.